CANCELLATION AND RESCHEDULING POLICY
We understand that sometimes sudden changes are made.
Cancellation policy
workshops
Cancellations made more than 1 week before the workshop date: A full refund of the amount paid will be given
Cancellations made 4 days before presentation date: 50% of the deposited amount will be refunded
Cancellations within 3 days of presentation date: No refund will be given for cancellations made within 3 days of the scheduled workshop date. However, you may rescheduled to another workshop if possible.
If cancellation is due to illness parents/carers are eligible for a 50% refund OR Free reschedule to another workshop, subject to availability.
Rescheduling policy
7 days or more notice given: Rescheduling requests made with 7 days or more notice of the presentation date will not incur a rescheduling fee.
6 days or less notice given: may be rescheduled to a new workshop date, subject to availability, with a $20 rescheduling fee.
- Parents may transfer the booking to another child (friend, cousin, sibling) at no additional cost, provided the organiser is notified at least 24 hours before the workshop.